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Where can I get User Manual for this product?
User Manual only available to customers who purchased the product. If you are the owner of this product, please contact support@biocontrol.pl to get your copy of the documentation.
Where can I find necessary software to use this product?
Software comes pre-loaded together with the device.
Where can I find necessary software to use this product?
Software only available to customers who purchased the product. If you are the owner of this product, please contact support@biocontrol.pl to get your copy of the software.
When I turn on the HHR I get the message: ‘load new application’ usb* Bluetooth
In this case there has been a problem with the loading of the program from the PC to the HHR.
Turn the HHR off. Connect the HHR to the PC with the USB cable (do not connect the power cable). Make sure the HHR is turned off (black screen), if it is turned on hold the “on/off” button to turn it off. Load program to HHR again by clicking “start” on the Program Loader. Turn the HHR on while the Program Loader is “looking for device”. Make sure all kables are well connected. This should solve your problem.